You might think that you already know the answer:
They have access to large amounts of capital that I don't have
They can offer better prices that is impossible for me to compete against
They don't have to deal with inexperienced technicians or customer service representatives
But here’s the good news… none of this crap matters.
What truly makes a difference for them is that they take the time to build a solid foundation for the 6 key areas of their business.